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Air Sourcing Moves Out of the Slow Lane
The big bottleneck in airline sourcing projects is the time and cost of entering detailed airline contract terms. That will soon change for the better. Fayrnet, a product of Volaro, automates the...
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Why TMCs Need a Dramatically Different Sales Approach
Ever notice how Travel Management Companies (TMCs) have a hard time selling their value? It’s not a complicated value proposition. “We’ll help you book travel at low prices and help your travelers on...
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A Better Way to Manage Road Warriors, and Their Costs
You road warriors are a hardy bunch, aren’t you? You spend over a hundred hours a year on planes, take trips on short notice, cross too many time zones, lose sleep, gain weight, get up way early and...
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Lufthansa Accelerates Managed Travel 2.0
Lufthansa Group announced it will charge 16 Euros for each booking made in the GDS channel. This is a seismic event for the corporate travel industry for these reasons: Channel steering becomes a...
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GDS Surcharges: What’s A Fair Price?
Now that Lufthansa Group has announced its €16 surcharge for bookings made in the GDS channel, let’s tackle the fundamental issue it raises. If the GDS channel offers a better value to corporate...
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Delta Makes On-time Bet; Leads on Total Cost of Travel
Remember when Delta capped commissions twenty years ago? It shocked the industry. Transformed corporate travel programs into cost centers. Re-wrote the buyer-TMC business model. Ushered in...
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Travel Buyers, What’s Your Big Analytical Pain Point?
A lot of folks in the travel industry don’t enjoy the numbers side of the business nearly as much as they do the people side. Fair enough, as the whole industry is built on the premise of building...
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Top 5 Posts in 2015; What should I write about in 2016?
Let’s start 2016 off in the right direction.. Please tell me what you’d like me to write about. To make things quick, easy and anonymous, here’s a 1-question survey of possible topics: Tell Gillespie...
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What’s The Real Goal of a Travel Program?
Quick – name three metrics that travel managers care most about…and no, you can’t say savings, savings and savings. Savings, for sure, maybe followed by discounts and policy compliance, or average...
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2-Minute Survey: Travel Program Priorities
Folks, here’s a super-quick 3-question survey about travel program priorities. Travel Program Priorities Survey If you are a travel buyer, please weigh in…it will take less than 2 minutes, and you’ll...
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